Our client is looking for a Speech Pathologist Team Leader to assist in the continued growth and development of their business through activities which achieve staff development and retention; while delivering exceptional service to achieve customer satisfaction across the company’s portfolio.

A leading allied healthcare provider offering multidisciplinary services to cater for individual needs, their services include physiotherapy, occupational therapy, speech pathology, positive behavioural support and psychology.

Role Description

• Managing and coordinating a team of therapists working within the community
• Providing training and education to new graduate and less experienced clinicians within the scope of their practice
• Appropriately coordinating and assigning incoming referrals to clinicians
• Managing and coordinating rosters, allowing clinicians to utilise their time effectively
• Liaising and building rapport with key stakeholders such as: Home Care Providers, NDIS Providers and Agents along with other revenue streams

Quality

• Developing policy and procedures around general business and clinical areas including the creation of clinical templates
• Developing processes to increase efficiency and streamlining eliminate any unnecessary steps within our procedures
• Provide consistent, quality, strong evidence-based interventions
• Provide client-focused Speech Therapy service across all domains of the individuals life

General

• Maintain a functioning knowledge and understanding of the various funding streams such as NDIS, Home Care Packages and the SWEP
• Develop and maintain a regular appointment cycle with clients
• Problem-solve unique challenges experienced by clients
• Liaise and maintain good communications with patients, particularly with respect to jointly setting goals in the development of treatment strategies and ensuring informed consent
• Efficiently and effectively conduct assessments and provide all treatment to clients within the community setting
• Maintain skill and knowledge of current trends in treatment techniques, equipment recommendations and other supports
• Liaise and maintain good communications with interdisciplinary teams involved in patient care
• Deploy your resources in the most profitable and effective manner and hold other team members accountable for doing the same
• Work a cross-section of clinical job roles as required, being willing to assist in all services and at all sites
• Participate in regular continuing education sessions – both within the business and externally
• Seek assistance from other clinical staff when faced with difficult clinical decision-making
• Maintain registration as a Speech Therapist and full financial insurance membership
• Convert ‘leads’ into ‘consultations’ through the execution of a sound and ethical ‘sales’ process that complies with company values and procedures
• Recommend and effectively merchandise our products/services to clients

Key Performance Indicators

• Deliver team revenue targets each quarter whilst adhering to client fee schedules
• Maintain an annual direct and indirect employee retention rate target of 85%
• Maintain appropriate revenue to headcount ratio while achieving all quality standards
• Achieve average team customer satisfaction score (NPS) or +30 each quarter Requirements

Key Selection Criteria

Qualifications and Experience

• Degree in Occupational Therapy with current AHPRA registration
• Minimum 3 years of clinical experience

Specific Knowledge and Skills

• Experience in community/aged care/paediatric arenas
• Team management and business development experience
• Knowledge of the company products and services.
• Competent in the use of Microsoft Office suite and working knowledge of VINCI software

Personal Attributes/Competencies

• Ability to work as part of a team as well as autonomously
• Sincere passion for helping a diverse range of clients
• Ability to establish genuine rapport with clients
• Excellent verbal and written communication skills
• Unrestricted current driver’s license.

Benefits

• Competitive Salary
• Relocation Package: $2,000  – $10,000
• Sponsorship
• Further education and training
• Career progression
• Work-life balance

If you are interested or would like to hear more information on this role, email Carole with your CV at [email protected], or phone +353 (0)87 108 5537 or apply through our link.

Why apply through NexVentur

• We will offer you an exceptional career & relocation service for Ireland, Australia and the UK.
• We can assist with Visas, Flights, Insurance, Tax Advice, Bank & Forex and many more.
• We can assist with professional registration for Australia.
• We make life moves easy by creating life moving solutions.

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